BatchBook Integration Tracks Support Tickets on CRM Contacts

BatchBook is CRM for small businesses. And a very neat social CRM system it is indeed. Today we're announcing a two-integration between Zendesk and BatchBook.

BatchBook users can track and collect information about their customers and any point of contact the business has with the customer. The new Zendesk integration now also gives BatchBook users a dashboard that shows open Zendesk tickets on BatchBook contacts, and vice versa, BatchBook contact data on support requesters directly in Zendesk.

We wrote about our relationship with The Small Business Web group in a blog post a while back, and we're pleased to say this integration is another happy product of this association.

For more information please see press release from BatchBlue Software, creators of BatchBook.

Please follow these instructions on how to set up the integration in BatchBook and Zendesk respectively.