Notifications via AIM, Yahoo!, Jabber, GTalk, and Windows Live Messenger

The Austin, Texas based Exsom Group, a team of dedicated software engineers, has built support for Zendesk in their upcoming Exsom Echo product, currently in beta. The integration allows Zendesk customers to send out instant message notifications on ticket updates via AIM, Yahoo!, Jabber, GTalk, and Windows Live Messenger.

Get the full how-to at Exsom.com